Australian NDIS Operations Platform
The All-in-One Operations Platform for Australian NDIS Providers
From scheduling to billing to compliance — Shift Link unifies your entire NDIS care operation in one real-time platform.
Why Shift Link
Purpose-built for Australian NDIS operations
Designed from the ground up for the Australian disability care sector — not adapted from aged care or overseas systems.
Save Time
Reduce admin work by 40% with automated scheduling, timesheets, invoicing, and compliance tracking.
Stay Compliant
Built-in NDIS pricing, RLS data isolation, incident reporting, staff certifications — audit-ready always.
Grow Faster
Scale from 1 to 500+ staff with multi-tenant architecture. Add new provider entities in minutes.
Platform Features
Everything you need to run your NDIS organisation
12 integrated modules purpose-built for Australian disability care providers.
Smart Scheduling
Automated rostering with intelligent staff-to-client matching. Reduce conflicts and fill shifts faster.
Live Shift Tracking
Know where your team is and what they're doing — in real time. GPS-verified attendance with live dashboard.
GPS Location Tracking
Track staff travel with GPS. Automatic distance calculation for accurate travel reimbursement.
NDIS Invoicing
Generate NDIS-compliant invoices in one click. Support item codes, travel reimbursement, and extras built-in.
Compliance Management
Track certifications, NDIS Worker Screening, and insurance with automated expiry alerts.
AI-Powered Tools
Voice-to-text incident reports, AI weekly care summaries, and natural-language data queries.
Staff Management
Onboard, assign, review, and manage your workforce. Complete profiles with compliance status at a glance.
Reports & Analytics
Detailed staff work reports, service usage analytics, and financial reporting — all exportable as PDF.
Staff Reviews
Let participants rate their support workers. Admin-moderation ensures quality while giving clients a voice.
Mobile-First Design
Built for the field. Staff can log shifts, track GPS, report incidents from any smartphone.
Enterprise Security
Row-Level Security, multi-tenant isolation, JWT auth, and complete audit logging. Data hosted in Sydney.
Data Import & Export
Import clients and staff from CSV/XLSX. Export reports, invoices, and analytics as PDF.
How It Works
From onboarding to billing in six simple steps
Shift Link streamlines your entire operational workflow.
Onboard
Add participants and support workers. Import from CSV or create manually.
Schedule
Set availability, auto-assign staff, manage conflicts with smart rostering.
Execute
Start shifts, track tasks with GPS, log travel, record incidents by voice.
Approve
Review and approve completed shifts. Flag issues and manage cancellations.
Invoice
Generate NDIS-compliant PDF invoices with correct pricing and travel reimbursement.
Report
AI care summaries for families. Staff performance analytics. Compliance reports.
NDIS Compliance
NDIS Compliance, Built Into Every Feature
Compliance isn't an afterthought — it's the foundation of our platform.
Audit-Ready, Always
Every operation is logged, every access is authorised, every participant's data is isolated. NDIS Commission ready at all times.
Learn about complianceThe Shift Link Advantage
Real results for NDIS providers
Testimonials
Trusted by NDIS providers across Australia
Pricing
Simple, transparent pricing
No hidden fees. No long-term contracts. 14-day free trial on all plans.
- Up to 10 staff
- Smart scheduling
- Shift management
- NDIS invoicing
- Compliance tracking
- Standard support
- Up to 50 staff
- Everything in Starter
- GPS live tracking
- AI incident reports
- Staff performance analytics
- Priority support
- Unlimited staff
- Everything in Professional
- Multi-site management
- White-label options
- API access
- Dedicated account manager
All plans include: 14-day free trial • No credit card required • Australian support team • Sydney data hosting
Ready to Transform Your NDIS Operations?
Join hundreds of NDIS providers already using Shift Link to streamline their care operations.
No commitment. No credit card. Free 14-day trial.